credit union marketing strategies

The Best Credit Union Marketing Strategies For Member Growth

You’ve built a rock-solid credit union but don’t know how to grow your audience. You aren’t alone if you feel like you’ve hit a standstill when growing your audience. Credit union marketing strategies can feel overwhelming when you’re focused on helping your current clients with their lending needs.

Check out the top ten types of marketing tactics you can use to build client relationships, get a larger audience, and get more potential customers today. Most credit unions have room to grow; these tactics will help you do that.

Why a Solid Marketing Strategy Is Essential for Credit Unions

Credit unions are everywhere, both in-person and online. You must have a solid credit union marketing strategy to stand out from the crowd. It would be best if you found a way to differentiate from the competition and show potential clients why you are the best choice to help with their credit needs.

The key is to find your niche and focus on your target audience, showing that you understand their pain points and possess the knowledge and expertise to help them. Because hundreds of other credit unions do the same thing, you must show why you have a competitive advantage.

Best Credit Union Marketing Strategies

Best Credit Union Marketing Strategies

Here’s where most people get lost. There aren’t one-size-fits-all credit union marketing strategies. What works for you as a credit union may not work for another, and vice versa. The key is to see what your target audience responds to and maximize your credit union marketing strategies in those areas.

Here are the top ten marketing strategies for credit unions to use in your successful mortgage marketing plan.

SEO Marketing Strategy for Credit Union

Search engine optimization is crucial to bringing in organic (non-paid) traffic. This is the key to a successful credit union marketing plan because who wants to pay for ads when they don’t have to, right?

SEO strategies use proper keywords and tactics to lure in the right audience. You don’t want to keyword stuff to get people to land on your page; they’ll catch onto it quickly because it won’t sound natural. You want to provide helpful and educated content that implements the local SEO keywords your prospective clients search for when looking for credit union services.

Content Marketing Strategies for Credit Union

Your content marketing strategy is all-encompassing and, when done right, can bring in new customers while also keeping your existing clients loyal. The key is to provide relevant content that engages your audience while playing nice with the search engines and utilizing digital marketing channels. This helps you rank on the first page of the search engines’ relevant content results.

Blog Marketing Strategy

Including blogs in your credit union marketing strategy is important to your target audience and to Google! Updated blog posts show Google that you’re informative, educated, and willing to share your knowledge with your audience and are one of the most valuable resources for clients.

Uploading a new blog post weekly gives Google something to constantly search for and share when prospective customers search your keywords.

Think of blogging as your gift to the community, sharing up-to-date financial institution knowledge, financial education, and giving new customers something to think about while you also showcase expertise in credit. You can provide credit union industry insights, subject matter expertise, and tools your audience can use with their loaning needs.

Email Marketing Strategy

Email marketing is a great way to provide even more value to your audience. Prospective customers sign up for your email newsletter because they are interested in your credit union and what you offer.

Your email marketing strategy shouldn’t be to sell with every email you send. Instead, let it be another part of your organic reach, providing value to your email list and letting them see that you are a natural answer to their mortgage business needs. You can also use this opportunity to segment your email list, sending personalized emails to each segment and making your audience feel like you reached out to them personally.

Video Marketing Strategy

Video marketing efforts are essential to any credit union marketing today. Many people don’t take the time to read but will watch an engaging video. This is yet another opportunity to get in front of your audience, but this time, show your face while you showcase expertise on the subject matter.

You can use video marketing campaigns in many places, including your website, email, social media platforms, and YouTube.

Podcast Marketing Strategy

Close to 50% of people have listened to a podcast at least once, and many make it a regular part of their routine. This is a solid strategy when you have detailed financial education and important topics to share with your audience. Acting as an expert in today’s competitive financial landscape on a podcast is a great way to connect with listeners and potential clients. Listeners tend to get more from podcasts than blog posts or other written content marketing efforts.

Social Media Marketing Strategies for Credit Unions

You might think credit union members have no business being on any social media accounts, but all businesses have a place on many platforms. The key is finding the social media pages where your audience spends the most time and utilizing your social media marketing efforts there.

Facebook

Facebook offers opportunities to provide helpful posts but also form exclusive groups that allow you to get personal with your audience. You can create groups for specific topics and make them a part of your content marketing strategies to showcase your expertise.

Instagram

Instagram is great for pictures and videos but has less content than Facebook. If your content is more visual, or you are great at creating reels to share with your audience, you may find a larger following on Instagram.

TikTok

TikTok isn’t just for trending dances! Financial institutions can find their audience on TikTok, too. If you use trending sounds or jump on certain trends, you can quickly go viral just by having some fun with a topic that may not feel fun to most people.

LinkedIn

LinkedIn is great for any business, especially credit unions that focus on business strategies. You can network with other business owners and get new credit union members from large and small business owners.

Influencer Marketing Strategies

Influencers are the latest way to increase your audience. You might not think some influencers would want to talk about financial institutions, but there are plenty, especially if they are a client themselves. This is a great way to expand your digital marketing strategies to audiences that might otherwise never get to know you.

Paid Advertising Marketing Strategies

Organic digital marketing strategies are the key to solid business development, but paid advertising has its time and place. When you’ve exhausted all organic options, consider throwing in a few well-strategized paid advertising opportunities.

Affiliate Marketing Strategies

Affiliate marketing is another outside-the-box digital marketing strategy. If you network with other businesses or content creators, you can offer affiliate links that pay others a small commission if they refer business to you.

Referral Marketing Strategies

Referral marketing is a great way to use your past clients to attract potential customers to your credit union company. As you try attracting clients, you can use your current customers to share your business with their friends and family. This can be a powerful marketing strategy because many people rely on the word of those they know and trust when looking for something as important as a new credit union. This allows for customer relationship management to be established and upkept. Existing customers’ referrals are the highest form of praise for any business.

Mobile Marketing Strategies

Don’t forget to focus some of your online marketing plan on mobile marketing. Ninety-seven percent of Americans have a smartphone today, so successful firms must use mobile marketing as a part of their plan.

SMS Marketing

SMS marketing or text marketing is a way to quickly get your audience’s attention. You won’t send long, drawn-out messages via text marketing but can use it to promote specials, send important reminders of special dates, or point your audience to services online. Like email marketing, you can only send text messages to people who opt-in, which means you already have a captive audience; it’s up to you to use it.

Push Notifications Marketing

Like SMS marketing, push notification marketing is a good way to send quick and urgent messages that demand action in regard to credit unions. You won’t use this method often, but it can be a good way to elicit urgency when needed.

Guerilla Marketing Strategies

Sometimes, credit union industry strategies require you to think outside the box. They provide shock value or grab a person’s attention in a way that isn’t a traditional billboard, email, or commercial. Think of ways to provide shock value, grabbing your audience’s attention and showing them how you differ from many credit unions.

Traditional Marketing Strategies

Of course, we can’t forget the tried-and-true traditional marketing efforts. While these methods are often more costly, there is always a time and place for them. They are also a great supplement to online marketing strategies.

Print Marketing

Print marketing is great for in-person events, such as charitable or networking events. They also work great at trade shows or anywhere you attend, putting you in front of many people at once. You can only talk so much, but your print marketing helps point them in the right direction so they can see where to find you in person or online.

Direct Mail Marketing

Direct mail is a great way to grab a local audience. If you’re doing a seminar locally or have branch locations where your clients can come to see you, mail can help them learn about your mortgage loan officer business.

Billboard Marketing

Billboard marketing can be costly, but it can be a great way to get your target market on board if you’re trying to attract clients in a specific area. If nothing else, you can advertise your website on billboards, using billboard marketing as a supplement to your digital marketing strategy.

Local Business Listing Strategies

Don’t forget about focusing on local business listings! While you want to get in front of as large of an audience as possible, some people prefer local businesses. A bank or credit union can benefit from local business listing strategies because they let the community know of their business while getting that community feel.

Google My Business

Google My Business is a free business listing every business can claim. You can add your business hours, descriptions, offers, and even updated content to keep your audience in the loop. This is also where your existing credit union customers can leave you a customer satisfaction review, which is great for your local audience, as many people rely on client testimonials to try a new business. Google My Business can be a great customer acquisition tool to utilize, especially with insight from existing customers!

Chamber of Commerce

Your local chamber of commerce can be a great way to network. Many hold networking events that help you network with other businesses, allowing you to develop strategic alliances to build your business.

Which of These Effective Marketing Strategies for Credit Unions Should You Try First?

Marketing Strategies for Credit Unions

No two credit unions will use the same marketing strategies. The key is to determine what works best for your niche. For example, small credit unions will likely have smaller budgets than larger institutions, so you may stick to the organic marketing methods to stay within your budget.

Your marketing strategies may take a little trial and error. The key is to track the analytics and see which offers the best return on your investment.

Mistakes To Avoid With These Marketing Strategies for Credit Unions

Before jumping in headfirst with your credit union’s marketing plan, check out the most common mistakes people make:

  • Not defining your customer relationships and trying to market to everyone instead of your target market
  • Not carefully tracking results to see which marketing for credit union businesses works best for you
  • Not staying consistent; no marketing ideas work overnight, you must be consistent in your efforts
  • Spending money on every marketing tactic; sometimes money isn’t necessary; it’s more about the consistency and effort
  • Not diversifying your efforts; don’t put all your eggs in one basket; try many credit union marketing strategies to see what works best

FAQs

How Will I Measure the Success of These Marketing Strategies?

Track where your new clients come from and how they found you, along with where your past clients came from. Track the engagement you receive on blog posts, social media posts, and email marketing strategies. You can also use powerful analytics, such as Google Analytics, to see the true numbers.

Which Marketing Strategy Is the Easiest for Credit Unions?

The easiest marketing strategy for credit unions is the one that feels right to you and where you can best engage your target audience. You need to know where your audience spends their time, and that should be the easiest marketing strategy for you because it will provide the greatest ROI. No one likes putting forth a ton of effort to not see any results.

Are There Any Free Marketing Strategies for Credit Unions?

Google and social media both offer free marketing tools. You can list your business for free on Google, use organic keywords to engage your target audience, and gather a large audience on social media channels without spending a dime!

Do I Need Any Special Skills To Implement These Strategies?

Honestly, there is a lot of skill and knowledge necessary to get the greatest credit union for your buck when marketing. You must understand the right keywords, where to find your audience, how to read the analytics, and how to engage your audience with new tactics often.

SJ Digital Solutions Can Get You Results With Your Credit Union Marketing Strategy

If credit union marketing strategies seem like too much for you while trying to run a successful lending business, let SJ Digital Solutions’ marketing team help contribute to you business’ success!

Our done-for-you services take the pressure of creating the best marketing strategies off you while also getting you an ROI so you can focus on what you do best: providing credit union services.